http://www.howstuffworks.com/taxi-meter.htm
Read the above link and post a 5-step summary of how you end up paying a taxi driver (in other words, from the moment you get in the car to the moment you pay).
***BONUS***
If you take a taxi in the next few days, try to figure out how much we are charged for distance and time (also note the taxi company if it's not Bluebird (not recommended!).
And here’s the Case Study itself: Go through it and list any words that you think you’ll need to define. Write them as a comment to this post.
Dragon City has approximately 200,000 people in East Asia. One main taxi company is called Red Dragon Taxi Company. The owner’s name is Yao Chu who’s grandfather started the taxi company. The family run company has grown over the years and is now the leading taxi company in the city. There’s only ten people working in the company. They manage the increasing number of po taxi drivers.
The demand for taxis in Dragon City is rising and the Red Dragon taxi company is expanding because of the increased economic growth in the area. The owner believe that an increased use of IT will make easier the expansion of po Red Dragon Taxi Company.
Current IT System
The company currently controls about 150 taxis from a small office in the center of the po city. The company has a set of networked computers in the office as well as landlines and mobile phone communications. Customers who ring for a taxi have their request answered by one of the controllers in the office. Then a taxi driver is contacted on their mobile phone from a list of free taxis. The driver calls in to be recorded as booked. This has caused many problems.
Taxi requests are recorded in a shared spreadsheet on the office network with one worksheets for each driver. It is po and cumbersome to use.
Drivers return at the end of the day to reconcile the jobs and money taken and it is entered into the spreadsheet.
Keeping track of expenses is becoming an issue.
Processing the data in the spreadsheet to analyze taxi performance has been an issue. Yao Chu’s po son has been experimenting with a prototype database application to import the data on the spreadsheet and produce weekly taxi/driver performance reports and more accurate wage slips. Task has not been completed.
Increased business is causing problems with the current system not being able to handle the load. It is bringing dissatisfaction to the customers with longer response times.
The problems are creating difficulties for administration and threaten to undermine the expansion of the company, jeopardizing their market position.
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6 comments:
1. Taxi charge right away once the customer is in the taxi
2. The taxi meter is chosen for different types, booked, airport, etc
3. The taxi meter will increase according to the pulse
4. Every numerous times of pulse the taxi meter will increase depending on the distance and also the duration of the trip.
5. Taxi meter counts all the prices for the trip and shows it on the taxi meter
1. Customer goes in the taxi
2. The driver pick the type of charge
3. The taxi meter will go up depending on the type
4. When the taxi is on hold or waiting the meter will still go up because of the pulse (could be per minute)
5. The taxi meter will total the amount of distance and also the final costs.
1. Customer come in to the taxi, the driver press a button with a minimum charge awaiting
2. As the car drives by, the minimum charge stays the same after some time/distance
3. The meter started to increase
4. The meter will increase (the amount needed to be paid, some charge 500 or more ) for every couple of kilo meters or time.
5. When the taxi reaches the final destination, the driver will stop the meter and it'll show how much you need to pay
Words needed to be defined:
IT system
networked computers/network
landlines
spreadsheet
prototype database application
words that might need to be explained:
social/ethical issues related
stake holders involved
advanatages/disadvatnages of the current issue
input/output data
I havent gone anywhere with the taxi within the past few weeks and don't really know the exact amount of how much it costs, however I know from own experience is that when u get a taxi, it starts you with a given fare (in Indonesia it's around 4000 - 6000) and then the fare keeps on increasing I might say maybe it is counted per meeter. However when you deliver the taxi as in when you call the taxi operator and ask for a taxi to pick you up, it usually fine you with a minimum fare. For example, their minimum fare for a delivered/ordered taxi is usually 30 000 rupiah, so when the actual cost is only 10 000 rupiah, then you still have to pay 30 000 rupiah.
1) Identify the stakeholders in the issue
2) Describe one social/ethical issue engaged in this issue
3) Describe the IT system currently in use
4) Describe the advantages and disadvantages of the IT system in use
5) Come up with a new and improved IT solution and describe how it works
6) Describe the Input and Output Data involved in the new IT system
7) Discuss the relationship of the new IT system and areas of impacts
8) DIscuss the strength and weaknesses of the new issue
9) Discuss how the new IT system will act as a solution to the social/ethical issue related
10) Justify whether this new IT system should be applied to every taxi
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